Our agency handles twice the clients with the same tea

Close-up of two diverse marketing professionals in business attire smiling and discussing AI-driven strategy outside a modern office building.

Industry:

Marketing Agency

Team Size:

12 Employees

Location:

London, UK

Products Used:

Lumina AI Suite

About Zenith Digital

Zenith Digital is a premier performance marketing agency helping e-commerce brands scale. As their client list grew, their manual processes for qualifying leads began to break, leading to wasted ad spend and a frustrated sales team.

The Challenge

  • High volume of low-intent leads clogging the pipeline

  • Manual lead scoring takes up 10+ hours per week

  • High Cost Per Acquisition (CPA) due to untargeted ad spend

  • Inconsistent data sync between marketing ads and CRM

  • Sales team wasting time on "junk" prospects

  • Lack of real-time insights into customer intent

The Goal

  • Automate the lead qualification process

  • Increase the ratio of Sales Qualified Leads (SQLs)

  • Lower the overall Cost Per Lead (CPL)

  • Provide predictive insights for future campaigns

  • Create a seamless handoff between marketing and sales

The Solution

  • Deployed Luminary AI to analyze visitor behavior patterns in real-time.

  • Integrated an AI-driven predictive scoring model that ranks leads from 1-100 based on intent.

  • Automated the filtering of "junk" data, ensuring only high-intent prospects reached the CRM.

  • Used Luminary’s PredictTrack to optimize ad bidding toward high-value audiences.

  • Set up instant AI-generated lead summaries for the sales team to review before calls.

Conclusion

Zenith Digital stopped chasing "noise" and started focusing on "intent." By implementing an AI-first qualification layer, they didn't just increase their lead volume—they transformed the quality of their entire pipeline.

By shifting from manual guessing to AI-driven precision, they reduced their CPA by 40% and allowed their sales team to close deals faster than ever before.

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